Apple launches service program for Apple Watch Series 6 ‘blank screen issue’

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Any customer whose Apple Watch Series 6 screen is permanently blank can request a free repair through Apple or an authorized service provider.

In a support article that went live Friday, Apple announced a free repair program targeting a “very small percentage” of 40mm Apple Watch Series 6 units. There is a chance that the displays on these units will go blank permanently.

Apple stated that the models with the problem were manufactured between April and September 2021. In addition, the company has made a serial number checker available to users to see if their device qualifies for a free screen replacement.

The program will cover models within two years of the “first retail sale,” meaning any affected model sold before September 18, 2022 is eligible.

The repair process is performed by an Apple Authorized Service Provider or at an Apple Retail Store. Apple noted that if previous damage to the watch affects the replacement, the company may charge a fee.

Apple also mentions that this program does not extend the standard warranty coverage of the Apple Watch.

Apple Watch Series 6 was first launched in September 2020 during the company’s “Time Flies” media event.

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